Return Policy

At Isana Medtech we are committed to providing our customers with high-quality, genuine, and reliable medical instruments. We understand the importance of trust and transparency in healthcare purchases, which is why we have a clear return policy to support your buying experience.

Eligibility for Returns

• Returns are accepted within 7 days from the date of delivery.


• Products must be unused, in original packaging, and with all seals/tags intact.


• For safety and hygiene reasons, sterile and single-use products cannot be returned once opened.


• Customized or specially ordered products are non-returnable unless defective.